F.A.Q.
Write to us at support@nurserybz.com
At Nursery Bazaar (NB), we are proud to work hand-in-hand with our esteemed vendors to create a thriving marketplace for all things related to plants and gardening. As a platform dedicated to connecting vendors and customers who share a passion for plants, we believe in fostering a mutually beneficial relationship that is built on trust, collaboration, and shared success.
Our partnership with vendors goes beyond just being a platform for sales. We aim to create a community of like-minded individuals who are passionate about plants, gardening, and sustainable living.
To read more click here.
As a vendor on Nursery Bazaar, you can sell a wide range of nursery and plant-related products, including indoor plants, outdoor plants, seeds, gardening tools, pots, fertilizers, e-books and other gardening accessories.
Once a customer places an order for your products, the payment will be processed through our secure payment gateway, and the funds will be deposited into your vendor account. You can then request for withdrawal of funds to your bank account once the order has been marked completed.
You are responsible for managing your inventory on Nursery Bazaar. You can update the stock availability of your products in your vendor dashboard and also set up notifications for low stock to ensure timely restocking.
Nursery Bazaar has specific packaging guidelines to ensure safe and secure shipping of products. Please refer to our packaging policy for detailed instructions on packaging materials, labeling requirements, and other packaging-related guidelines here.
As a vendor, you are responsible for promptly responding to customer inquiries, managing orders, and providing accurate product information. You can communicate with customers through our messaging system in your vendor dashboard.
You are responsible for setting reasonable shipping charges for your products on Nursery Bazaar, which should cover the cost of shipping, packaging materials, and handling. Please ensure that your shipping charges are clearly mentioned on your product pages.
Yes, as a vendor, you have the flexibility to offer discounts or promotions on your products on Nursery Bazaar. You can set up discounts, coupons, and promotional campaigns in your vendor dashboard to attract more customers.
Nursery Bazaar has a returns and refunds policy in place. As a vendor, you are responsible for handling returns or refunds for your products in accordance with our policy.
You can improve your sales and visibility on Nursery Bazaar by ensuring accurate product listings, providing excellent customer service, offering competitive prices, maintaining good product quality, and actively promoting your products through social media and other marketing channels.